EUROPEAN CRM • OPEN-CHOICE AI • SOVEREIGN DATA

Discover the HOP effect
The moment you realize a CRM can work differently

HOP brings together Sales, Helpdesk, Marketing, Automation and Unified messaging in a configurable platform, deployed by certified integrators, on European infrastructure.

European infrastructure, designed to limit exposure to the US Cloud Act

Hetzner · Frankfurt & Helsinki · Scaleway · Paris

The HOP effect, in six ideas

No grand revolution promised. Design choices, sometimes unexpected, that you notice from the very first days of use.

Good news

Company-wide wins, visible right from the home page

A new client, a resolved ticket, a successful campaign, a new hire: anyone can share a win in one click, with their team or the whole company. Good news appears at the top of the home page.

Pipelines on any entity

A pipeline for your deals, but also for your recruitment or your cases

Pipelines aren't reserved for deals and tickets. Any entity, including a custom entity, can have its own stages and metrics.

Snapshots

Your pipelines compared from one period to the next, to track how they evolve

Pipelines are captured at regular intervals. You compare two periods and follow changes over time, instead of being limited to today's state.

Any field can trigger anything

One change, and the rest follows: updates, tasks, quotes, notifications

Any change to a field on any entity, standard or custom, can trigger actions: cascading updates, creation of a task or a quote, notification by email, SMS, Slack or in the app.

Selective reversal

Undo a mistake without erasing the rest

A change can be corrected at the right level: undo the entire transaction, restore only the chosen fields, or return the record to its original state, ignoring everything that followed.

AI model benchmark

Several models on the same task, to find out which one suits you

The same request is submitted to several models, and only one answer is used. An AI of your choice then compares quality and consumption, and gives you a summary.

Your HOP, every day

What your sales teams see when they log in

Not an abstract demo. The real homepage of a sales rep, exactly as they find it every morning.

app.hopcrm.com/sales
HOP Sales homepage: today's good news, priority actions, meetings, sales pipeline and personal metrics.
Real screenshot of the Sales homepage.

100% European hosting, beyond US Cloud Act reach

No AWS, no Azure, no Google. Outside the reach of American law.

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Confidentiality & advanced traceability

Granular access rights management, complete action logging.

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Fully configurable

No-code configuration for standard use cases. Custom extensions when your needs require it.

Deployed by certified partners

No direct sales. Every project led by a HOP-certified integrator.

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A CRM built for organizations that don't fit the mold

Four choices HOP leaves you, where most CRMs decide for you.

A CRM that truly adapts to your processes

"Our current tool doesn't reflect our processes. We adapt to it, when it should be the other way around."

HOP is fully configurable without code, or with code if your needs demand it. Entities, fields, views, dashboards, permissions: your integrator sets it up to match your workflows.

Your AI, your provider, your choice

"We were sold AI without ever being told which model ran behind it, or where our data went."

For each task, you choose the platform and model that suit you, including self-hosted AI. HOP never locks you into a single provider.

Your data never leaves Europe

"We thought AWS Paris was the right call. Then the Cloud Act changed the rules."

Hosted exclusively on European infrastructure (Hetzner, Scaleway), beyond the reach of the Cloud Act and any non-European legislation.

No direct sales, a partner who knows your business

"We used Salesforce for 3 years, sold direct. Half the team never used it, and no one understood our business."

HOP never sells direct. Every project is led by a certified integrator, from requirements gathering to training, and remains your point of contact over time.

AI where it's actually useful

No abstract promises. Precise tasks, built into your teams' daily work.

Content summary

Long email, report, incoming ticket: HOP extracts the essentials in one line.

Customer satisfaction

On every Helpdesk ticket, HOP gauges the tone of messages and shows a satisfaction indicator.

Customer relationship summary

Conversations, tickets, orders: HOP generates a full recap before every meeting.

Your platform, your model, your choice

For each task, you freely choose the platform and model version that suit you, including a self-hosted AI on your own infrastructure. HOP never locks you into any solution.

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European hostingon your infrastructure

Pour qui

Pour qui est fait HOP ?

Trois profils reviennent le plus souvent chez nos clients.

PME en croissance

Votre activité évolue, votre CRM doit suivre

Ventes, support, marketing : vos équipes grandissent et vos usages deviennent spécifiques. Vous n'avez ni le temps ni l'équipe interne pour piloter un projet CRM lourd. Vous avez besoin d'un intégrateur qui s'en charge.

Grosses PME & groupes multi-entités

Plusieurs métiers, un seul outil

Plusieurs équipes, parfois plusieurs filiales, des processus qui diffèrent d'un service à l'autre. Vous cherchez un CRM assez profond pour refléter ces différences sans empiler plusieurs outils.

ETI à exigences fortes

Vos exigences vont au-delà d'un CRM générique

Sécurité, traçabilité, hébergement, conformité : vos contraintes dépassent ce qu'un CRM du marché couvre par défaut. Vous avez besoin d'un partenaire capable de s'adapter, pas d'un abonnement figé.

Are you a CRM integrator or consultant?

HOP is deployed exclusively through a network of certified partners. Join a structured program designed for your growth.

  • storefrontBusiness-template marketplace to monetize
  • workspace_premiumStructured partner program
  • grid_viewDedicated partner space
Discover the partner program →
Partner space
Business templates available12 new
HOP Partner certification2025 program
Shared project portalDirect access →

Ready to see HOP in action?

Personalized demo, no commitment. A certified integrator handles your project from A to Z.

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