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PT-BRTwo editions
Not a stack of options
No surprises after you sign up
Collection
Already more complete than most CRMs
Annual commitment / Annual billing
A complete edition, pleasant to use, built to cover the CRM needs of most SMEs and mid-sized companies
- Complete CRM covering Sales, Helpdesk, Marketing and E-commerce (Invoicing in Q1 2027)
- Built-in AI and automations included
- All updates included
- Support from a certified partner
Signature
When every detail opens new possibilities
Annual commitment / Annual billing
For organizations that want to go further in precision, flexibility, and functional depth
Including: multiple teams and owners, universal pipelines, approvals, detailed audit trail, and snapshots.
- All updates included
- Advanced features handled with more refinement
Deployment and onboarding services are quoted separately by your partner.
Not an entry-level logic. A depth logic.
Collection already brings together a complete CRM. Signature doesn't add new modules: it deepens the same features as the organization grows more complex.
An already rich foundation
The Collection edition isn't a stripped-down version. It brings together the features that structure day-to-day sales, customer relationships, activity tracking, and collaboration.
More depth as the organization grows more complex
Signature deepens the same features: more granularity (multiple teams, multiple owners, pipelines on any entity), more governance (delegations, approvals), and more traceability (audit trail, history, reversibility).
- Complete CRM
- Updates included
- European hosting
- Support from your partner
The HOP effect, in six ideas
No grand revolution promised. Design choices, sometimes unexpected, that you notice from the very first days of use.
Good news
Company-wide wins, visible right from the home page
Collection and SignaturePipelines on any entity
A pipeline for your deals, but also for your recruitment or your cases
Signature onlySnapshots
Your pipelines compared from one period to the next, to track how they evolve
Signature onlyAny field can trigger anything
One change, and the rest follows: updates, tasks, quotes, notifications
Collection and SignatureSelective reversal
Undo a mistake without erasing the rest
Signature onlyAI model benchmark
Several models on the same task, to find out which one suits you
Signature onlyCompare Collection and Signature editions
| Feature | Collection | Signature |
|---|---|---|
Good newsCompany-wide wins, visible right from the home page | ||
Pipelines on any entityA pipeline for your deals, but also for your recruitment or your cases | ||
SnapshotsYour pipelines compared from one period to the next, to track how they evolve | ||
Any field can trigger anythingOne change, and the rest follows: updates, tasks, quotes, notifications | ||
Selective reversalUndo a mistake without erasing the rest | ||
AI model benchmarkSeveral models on the same task, to find out which one suits you | ||
| Predefined pipelines (SPANCO, BANT for sales, standard workflow for support) | ||
| Custom pipelines | ||
| Pipelines on Deals and Tickets | ||
| Pipelines on any entity | ||
| Choice of displayed KPIs | ||
| Snapshots & evolution | ||
| Individual & team targets | ||
| Management of internal reps | ||
| Management of business partners | ||
| Custom entities | ||
| Unified messaging | ||
| HTML & plain-text email template editor | ||
| Message template editor (SMS, WhatsApp…) | ||
| Optimized attachment sending (download link) | ||
| Secure file sharing | ||
| Email & SMS campaigns | ||
| Campaign statistics | ||
| HTML & plain-text email template editor | ||
| Multiple providers | ||
| Automatic follow-up groups | ||
| Campaign approval workflow before sending | ||
| 1 team per user | ||
| Multiple teams per user | ||
| 1 owner (user or team) per record | ||
| Multiple owners per record | ||
| Multiple roles per user | ||
| Time-bound roles | ||
| Delegations | ||
| Simple transaction reversal | ||
| Selective transaction reversal | ||
| Field-level change audit (history) | ||
Not every user needs a full license
Some people drive the activity. Others just view information or exchange documents. These profiles let you adjust the cost without any grey area. They let you equip certain users, internal or external, without giving them a full Collection or Signature license.
Access to HOP for internal users who only need to view a selection of dashboards, lists and records. No access to messaging or administration.
Give your external users a dedicated, secure space to access selected information and exchange documents. Minimum €50 excl. VAT / month once activated, i.e. 25 accounts included.
A short, readable, stable range
HOP isn't a stack of options that are hard to compare. The available licenses and their catalogue prices are public, identical for every partner. This page gives you an exhaustive view of billable licenses and profiles; your partner then quotes the services specific to your project: deployment, migration, training, configuration, or custom development.
Before you get started
What does “catalogue price” mean?
The amounts shown are HOP's public prices, identical for every partner. The final rate, billing terms and contractual conditions are set with your certified partner.
Why can't I subscribe directly on this site?
HOP is distributed exclusively through a network of certified integrators, who handle deployment, configuration and onboarding. It's a structural choice, not an extra sales step.
Can I switch editions during my subscription?
Yes, moving from Collection to Signature (or the other way round) can be arranged with your partner, who will guide you through the terms that fit your current contract.
What's the commitment period?
The subscription is annual, paid in advance.
How does the Extranet profile work?
Your clients or suppliers get restricted access (viewing, uploading and downloading documents), billed at €2 per active account over the period, with a minimum charge of €50/month once activated.
Is there a trial offer?
No. HOP needs initial configuration (data structure, access rights, integrations) to be genuinely useful: a self-service trial wouldn't reflect real product usage. Your partner offers a demo tailored to your context.
Identify the edition that fits your organization
A certified partner reviews your organization and goals, and helps you choose between Collection and Signature
Talk about my project