Two editions.
Not a stack of options.
Public pricing, the same for every partner.
No surprises after you sign up.
Collection
Already more complete than most CRMs
Annual commitment
A complete edition, pleasant to use, built to cover the CRM needs of most SMEs and mid-sized companies
- All updates included
- Support from a certified partner
Signature
When every detail opens new possibilities
Annual commitment
For organizations that want to go further in precision, flexibility, and functional depth
Including: multiple teams and owners, universal pipelines, approvals, detailed audit trail, and snapshots.
- All updates included
- Advanced features handled with more refinement
Deployment and onboarding services are quoted separately by your partner.
Not an entry-level logic. A depth logic.
Collection already brings together a complete CRM. Signature doesn't add new modules: it deepens the same features for the most demanding organizations.
An already rich foundation
The Collection edition isn't a stripped-down version. It brings together the features that structure day-to-day sales, customer relationships, activity tracking, and collaboration.
More depth for demanding organizations
Signature deepens the same features: more granularity (multiple teams, multiple owners, pipelines on any entity), more governance (delegations, approvals), and more traceability (audit trail, history, selective reversibility).
- Complete CRM
- Updates included
- European hosting
- Support from your partner
The HOP effect
Simple ideas, sometimes unheard of, that make the CRM simpler, more powerful, and more enjoyable to use every day.
Good news
Turns everyday wins into shared moments.
Collection and SignatureOpen AI
AI embedded everywhere, never a bolted-on chatbot.
Collection and SignatureSnapshots
A pipeline with a memory, built for comparisons.
Signature onlyUniversal pipelines
A pipeline on any object.
Signature onlyUnified messaging
Email, SMS, WhatsApp, forms: one inbox, one history.
Collection and SignatureAdvanced governance
Permissions as fine-grained as your organization.
Signature onlyCompare Collection and Signature editions
| Feature | Collection | Signature |
|---|---|---|
Good newsTurns everyday wins into shared moments. | ||
Open AIAI embedded everywhere, never a bolted-on chatbot. | ||
SnapshotsA pipeline with a memory, built for comparisons. | ||
Universal pipelinesA pipeline on any object. | ||
Unified messagingEmail, SMS, WhatsApp, forms: one inbox, one history. | ||
Advanced governancePermissions as fine-grained as your organization. | ||
| Predefined pipelines (SPANCO, BANT for sales, standard workflow for support) | ||
| Custom pipelines | ||
| Pipelines on Deals and Tickets | ||
| Pipelines on any entity | ||
| Choice of displayed KPIs | ||
| Snapshots & evolution | ||
| Individual & team targets | ||
| Management of internal reps | ||
| Management of business partners | ||
| Custom entities | ||
| Unified messaging | ||
| HTML & plain-text email template editor | ||
| Message template editor (SMS, WhatsApp…) | ||
| Optimized attachment sending (download link) | ||
| Secure file sharing | ||
| Email & SMS campaigns | ||
| Campaign statistics | ||
| HTML & plain-text email template editor | ||
| Multiple providers | ||
| Automatic follow-up groups | ||
| Campaign approval workflow before sending | ||
| 1 team per user | ||
| Multiple teams per user | ||
| 1 owner (user or team) per record | ||
| Multiple owners per record | ||
| Multiple roles per user | ||
| Time-bound roles | ||
| Delegations | ||
| Simple transaction reversal | ||
| Selective transaction reversal | ||
| Field-level change audit (history) | ||
Not every user needs a full license
Some people drive the activity. Others just view information or exchange documents. These profiles let you adjust the cost without any grey area. They let you equip certain users, internal or external, without giving them a full Collection or Signature license.
Read-only access for internal staff who view the activity without driving it.
Restricted access for your external clients or suppliers: viewing, uploading and downloading documents. Minimum €50/month once activated.
A short, readable, stable range
HOP isn't a stack of options that are hard to compare. The available licenses and their catalogue prices are public, identical for every partner. This page gives you an exhaustive view of billable licenses and profiles; your partner then quotes the services specific to your project: deployment, migration, training, configuration, or custom development.
Before you get started
What does “catalogue price” mean?
The amounts shown are HOP's public prices, identical for every partner. The final rate, billing terms and contractual conditions are set with your certified partner.
Why can't I subscribe directly on this site?
HOP is distributed exclusively through a network of certified integrators, who handle deployment, configuration and onboarding. It's a structural choice, not an extra sales step.
Can I switch editions during my subscription?
Yes, moving from Collection to Signature (or the other way round) can be arranged with your partner, who will guide you through the terms that fit your current contract.
What's the commitment period?
The subscription is annual, paid in advance.
How does the Extranet profile work?
Your clients or suppliers get restricted access (viewing, uploading and downloading documents), billed at €2 per active account over the period, with a minimum charge of €50/month once activated.
Is there a trial offer?
No. HOP needs initial configuration (data structure, access rights, integrations) to be genuinely useful: a self-service trial wouldn't reflect real product usage. Your partner offers a demo tailored to your context.
Identify the edition that fits your organization
A certified partner reviews your organization and goals, and helps you choose between Collection and Signature
Talk about my project