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All the features of HOP

The complete detail of what's included in HOP: the differences between Collection and Signature, then the full set of product features, module by module.

The HOP effect, in six ideas

No grand revolution promised. Design choices, sometimes unexpected, that you notice from the very first days of use.

Good news

Company-wide wins, visible right from the home page

Collection and Signature

A new client, a resolved ticket, a successful campaign, a new hire: anyone can share a win in one click, with their team or the whole company. Good news appears at the top of the home page.

Pipelines on any entity

A pipeline for your deals, but also for your recruitment or your cases

Signature only

Pipelines aren't reserved for deals and tickets. Any entity, including a custom entity, can have its own stages and metrics.

Snapshots

Your pipelines compared from one period to the next, to track how they evolve

Signature only

Pipelines are captured at regular intervals. You compare two periods and follow changes over time, instead of being limited to today's state.

Any field can trigger anything

One change, and the rest follows: updates, tasks, quotes, notifications

Collection and Signature

Any change to a field on any entity, standard or custom, can trigger actions: cascading updates, creation of a task or a quote, notification by email, SMS, Slack or in the app.

Selective reversal

Undo a mistake without erasing the rest

Signature only

A change can be corrected at the right level: undo the entire transaction, restore only the chosen fields, or return the record to its original state, ignoring everything that followed.

AI model benchmark

Several models on the same task, to find out which one suits you

Signature only

The same request is submitted to several models, and only one answer is used. An AI of your choice then compares quality and consumption, and gives you a summary.

Compare Collection and Signature editions

FeatureCollectionSignature
Good newsCompany-wide wins, visible right from the home page
Pipelines on any entityA pipeline for your deals, but also for your recruitment or your cases
SnapshotsYour pipelines compared from one period to the next, to track how they evolve
Any field can trigger anythingOne change, and the rest follows: updates, tasks, quotes, notifications
Selective reversalUndo a mistake without erasing the rest
AI model benchmarkSeveral models on the same task, to find out which one suits you
Predefined pipelines (SPANCO, BANT for sales, standard workflow for support)
Custom pipelines
Pipelines on Deals and Tickets
Pipelines on any entity
Choice of displayed KPIs
Snapshots & evolution
Individual & team targets
Management of internal reps
Management of business partners
Custom entities
Unified messaging
HTML & plain-text email template editor
Message template editor (SMS, WhatsApp…)
Optimized attachment sending (download link)
Secure file sharing
Email & SMS campaigns
Campaign statistics
HTML & plain-text email template editor
Multiple providers
Automatic follow-up groups
Campaign approval workflow before sending
1 team per user
Multiple teams per user
1 owner (user or team) per record
Multiple owners per record
Multiple roles per user
Time-bound roles
Delegations
Simple transaction reversal
Selective transaction reversal
Field-level change audit (history)

The features included in both editions